Customer Support Equinix Telecity

Equinix protects and connects the world's most demanding businesses with reliable, accessible, and experienced customer support for mission-critical operations. Our IBX® data center staff of engineers, technicians and Customer Care specialists offer onsite technical and logistical support 24 hours a day, 7 days a week, 365 days a year.


Equinix Telecity Technical Support by Location
Equinix Telecity UK Support by Phone Support via Email
LD8 London +44.(0).20.7531.8750/+44.(0).20.7510.0400 hex89ops@telecity.com
LD9 London +44.(0).20.8453.3650 ops.powergate@telecity.com
MA1 Manchester +44.(0).161.232.3200 man.ops@telecity.com
MA2 Manchester +44.(0).161.232.3240 reynolds.ops@telecity.com
MA3 Manchester +44.(0).161.772.2900 joule.ops@telecity.com
MA4 Manchester +44.(0).161.232.3550 synergy.ops@telecity.com
Equinix Telecity Ireland Support by Phone Support via Email
DB1 Dublin Citywest +353.1.4611200 Citywest.ops@telecity.com
DB2 Dublin Kilcarbery +353.1.4611200 Kilcarbery.ops@telecity.com
DB3 Dublin Northwest +353 1 4611200 Northwest.ops@telecity.com
DB4 Dublin Northwest +353 1 4611200 Northwest.ops@telecity.com
Equinix Telecity Germany Support by Phone Support via Email
FR7 Frankfurt +49.(0).69.900.211000 Gutleut.ops@telecity.com
Equinix Telecity France Support by Phone Support via Email
PA5 Paris +33.(0).1.48.11.41.46 victorhugo.support@eu.equinix.com
PA6 Paris +33.(0).1.53.56.65.50 condorcet.support@eu.equinix.com
PA7 Paris +33.(0).1.49.97.30.30 energypark.support@eu.equinix.com
Equinix Telecity Italy Support by Phone Support via Email
ML2 Via Savona +39 02 4898050 savona.ops@eu.equinix.com
ML3 Basiglio +39 02 36679550 basiglio.ops@eu.equinix.com
Equinix Telecity Finland Support by Phone Support via Email
HE1, HE2, HE3, HE4, HE5, HE6 Helsinki +358.75.7570.400 fi.servicedesk@telecity.com
Equinix Telecity Sweden Support by Phone Support via Email
SK1 Stockholm +46.8.799.3800 Stoops@telecity.com
SK2 Sköndal +46.8.799.3800 Skondal.operations@telecity.com
SK3 Spanga +46.8.799.3800 Lunda.operations@telecity.com
Equinix Telecity Bulgaria Support by Phone Support via Email
SO1 Sofia +359.2.9707707 bg.info@telecity.com
Equinix Telecity Poland Support by Phone Support via Email
WA1 & WA2 Warsaw +48.22.427.39.97  
Equinix Telecity Turkey Support by Phone Support via Email
IS1 Istanbul   turkey@telecity.com
  Equinix Telecity Customer Support Portals
Equinix Telecity Ireland Portal Access
Support (Kilcaberry & North West Business Park):
Login for customer support access
Support (City West Business Campus):
Login for customer support access
Bandwidth:
View your traffic usage statistics
DNS:
View and manage your DNS records
Monitoring:
View health and availability of your service
Equinix Telecity Germany Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Bandwidth:
View your traffic usage statistics
Equinix Telecity France Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Bandwidth:
View your traffic usage statistics
Equinix Telecity Sweden Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Bandwidth:
View your traffic usage statistics
Equinix Telecity Finland Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
Equinix Telecity Italy Portal Access
Support:
Submit and check the status of your Site Access, Delivery and First Line Support Requests
DNS:
View and manage your DNS records

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